In order to ensure that your vintage bathtub or sink arrives at its destination undamaged, it must be carefully crated.
Crating takes from 1-2 weeks depending on backlog.
We process payment for the purchased item at the time of the sale. After the item has been crated, measured and weighed, and the cost to ship has been determined, we contact you with the crating and shipping charge, process that payment and ship your bathtub or sink.
Crating prices are as follows:
Bathtub - $250.00-$300.00
Large Farm House or Laundry Sink - $250.00-$300.00
Smaller Farm House Sink - $200.00-$250.00
Bathroom Pedestal Sink - $200.00 - $250.00
Small Bathroom Sink - $150.00 - $175.00
Customers are welcome to pick up a purchased item at This Old Tub And Sink and decline crating, but the customer assumes all responsibility for damages once the item leaves our facility.
Inspect The Crate Before Signing
Do Not Sign Away Your Rights!
Steps You Should Follow Before Signing For Your Crated Bathtub or Sink:
When your item arrives you will be asked to sign for it. In order for our team at This Old Tub And Sink to resolve any damage claims you may have against the freight carrier, you should not sign until you have carefully and thoroughly inspected the crate.
When inspecting look for the following:
Holes in the crate which may indicate damage caused by a fork lift
Repairs made to the crate
Any indication that the crate has been tipped over during transit
Cracks, dents or missing pieces anywhere on the crate
Any other signs of trauma
If you are prepared to open the crate and inspect the contents before signing, do so. If the crated item is damaged in any way do not accept delivery.
Any item that was refused delivery due to damage will be replaced by This Old Tub And Sink as soon as possible.
If you are unprepared to open the crate when it's delivered but you observe damage to the crate, write legibly and describe the damage on the receipt before signing.
For example: Damaged crate received. Crate has a 3 inch hole in the side. I did not inspect the contents.
If you have a camera handy you can also take pictures of any crate damage.
You may then sign and date. Be sure to save your copy of the receipt.
If the crate is undamaged write that on the receipt.
For example: Undamaged crate received. I did not inspect the contents.
Sign, date and keep a copy of the receipt.
After signing the Bill of Lading accepting delivery, carefully uncrate your bathtub or sink (see below) and inspect it for damage. The Bill of Lading will contain information regarding the length of time you are allowed to make a claim for shipping damages. Be sure to uncrate your item and check for damages within the stated time frame. If you find damage, other than any described and revealed in pictures sent to you prior to your purchase of an as is item, contact the number listed on the Bill of Lading immediately. And, of course, call us. We will contact the freight company on your behalf to expedite your claim.
Customers with access to a place of business that has a loading dock, or access to a fork lift capable of safely removing a crated item from a freight truck, often save considerably on shipping. Home delivery requires transfer to a smaller truck capable of lift-gate service that lowers your crate to the ground.
Freight carriers charge extra for lift-gate service.
In most cases, delivery of a shipped item may also be made to the freight carrier's warehouse located in the general area of the customer's residence. The customer then picks up the item and, in all cases, the savings are significant.
Uncrating Your Bathtub or Sink
It is very important that care be taken when uncrating your bathtub or sink. The obvious and most important reason is to avoid damaging the item in any way, but you also want to be able to reuse the crate should any damage be discovered. Unless you have an aptitude for working with tools and ascertaining how the crate was constructed, time permitting, you should leave the job to those who do.
The team at This Old Tub And Sink hopes you enjoy your purchase for many, many years. Thank you for your business!